TERMS AND CONDITIONS

By reading the below, you are accepting the terms and conditions of ALL coaching services undertaken with FYS COACHING.

1. All information given by FYS is information obtained via education in sport science, post natal & nutrition training & certification.

2. Information given is recommendations and advice, thus should not be taken as prescriptive medical advice.

They do not state to cure or tend to your medical issues/problems.

3. Recommendations made by FYS do not replace advice of doctors or said professionals. Please consult a physician or health professional for further issues.

4. All training programs and nutritional guidelines are designed for you personally and thus not to be shown on any social platforms. Any Intellectual property of the FYS seen on social platforms or shared verbally or physically may face legal action unless prior permission was granted by FYS.

5. No refunds on ALL training services unless medical certification is able to be shown which prevents continuing said programming and even then, at the discretion of FYS.

6. No refunds on ALL services inside the 16 week minimum commitment period. AFTER the initial 16 week commitment period, on all online services, your coaches at FYS require a 2 week cancellation of services notice. Let your coach know and they will direct you to a link and a form to fill in, detailing the date that you wish to cease coaching and a bit more information as to why so we can better our service moving forwards.

7. Failure to make payment or failed payments may incur a delayed payment fee of $10 per failed payment (this is out of the control of FYS and is not money we receive) and or services ceased.

8. All online coaching services must be respected as if it is an appointment. Your check in days, times, client phone calls are to be within the boundaries outlined by your coach. This is NOT a 24/7 access service. Our coaches have specific work hours.

9. It is the client's responsibility to uphold their client agreement and meet check in times/dates and not the coaches. If you miss this check in day, you forfeit that check in and ensure you don't miss the following one.

10. The coaches have the right at any times to cease the coaching commitment to the client, with valid reason to do so of course.

11. By agreeing to these terms, you agree to be a client of the Principal contractor, FYS Coaching and a sub-contractual coach will be assigned to you. If it arises that this assigned coach ceases working for FYS Coaching during your coaching subscription, we will assign you a new coach and you can decide if you wish to move to this new coach right away or after their 4 weeks notice.

How to Contact Us

If you have any questions or concerns about this policy or Our practices you may contact Us using the following details:

Email: admin@findyourstrong.com.au

Thankyou for accepting the Terms & Conditions for FYS COACHING.

Good Luck on your health and fitness journey.